Two Leaders Become One
Dear Valued Customer:
I am pleased to share the exciting news that The Robert Allen Group and Duralee Fabrics, Ltd have merged and are now both divisions of The Robert Allen Duralee Group (or The RADGroup). Interior design is a creative, stimulating, and ever-evolving industry. Suppliers to the interior design industry are tasked with the mission to meet and exceed your expectations for innovative, beautiful products while providing you with exceptional service. This merger will help our combined teams meet this important objective and elevate our industry capabilities to new heights. The Robert Allen Duralee Group is now an unparalleled resource for luxury home décor.
I also want to introduce myself. I am a long-time Duralee executive with over 35 years of experience in the home furnishings industry, and I have been named CEO of The Robert Allen Duralee Group. I am pleased to lead an executive team, comprised of talented leaders from both companies, which boasts a collective experience of over 150 years in the decorative furnishings arena.
The Robert Allen Duralee Group is now one of largest companies in the industry. We have an expansive product line—more than 45,000 SKUs of fabric, trim, decorative hardware and furniture within multiple brands to cover virtually any design style. At the same time, The Robert Allen Duralee Group honors the family legacies and experiences of Duralee and Robert Allen through the distinctive capabilities and product offerings from each company. Both The Robert Allen Group and Duralee will continue to operate as separate divisions and will continue to sell products unique to their respective brands.
This is an exciting time for The Robert Allen Duralee Group and our industry. As we embark on this new chapter, we look forward to continuing to provide you with outstanding products and customer service and are enthusiastic about finding new and unique ways to meet your design needs.
The Robert Allen Duralee Group is committed to a client-centric culture and will be updating you on the progress of our merger as often as necessary. Any merger of this size is bound to have a few hiccups. You have my personal assurance that we will do everything we can to make this integration as seamless as possible. Our team of over 500 dedicated employees is united in the desire to deliver superior service. I look forward to what the future holds and will be communicating with you as we achieve our integration milestones.
Chief Executive Officer
Frequently Asked Questions
Q: Who merged?
The Robert Allen Group and Duralee Fabrics, Ltd have merged. They are each a division of a new company called The Robert Allen Duralee Group. Both The Robert Allen Group and Duralee will continue to operate as separate divisions and will continue to sell products unique to their respective brands.
Q: Why did Robert Allen and Duralee merge?
By combining forces, both companies and their multiple brands have become best positioned to provide expanded world class service and support to interior design professionals and commercial customers. As one large organization, we now provide an enormous and extensive product line, multiple brands and expanded product categories.
Q: Who will be running the company?
The Robert Allen Duralee Group will be run by a new management team which, collectively, has decades of experience in the industry. Lee Silberman, former Executive Vice President of Duralee, has been named CEO of The Robert Allen Duralee Group. The new management team is comprised of talented professionals from both The Robert Allen Group and Duralee divisions. We are excited to report that with our combined workforce, led by an outstanding new management team, we now have the most experienced and talented workforce in the industry.
Q: What is the new company called?
The new parent company is called The Robert Allen Duralee Group. Both companies -- The Robert Allen Group and Duralee -- will continue to operate under the division names, The Robert Allen Group and Duralee, and they will both continue to sell products unique to their respective brands.
Q: When is this effective?
The merger took place on March 31, 2017 and is effective immediately.
Q: Will sales representatives be selling the combined Robert Allen Duralee Group brands?
No. Since we will be operating as two separate and distinct brands, sales representatives will continue to represent either The Robert Allen Group or the Duralee brand.
Q: Will my client experience change?
Our commitment to our customers, vendors and our partners is unchanged, and how our customers, vendors and partners conduct business with us will also remain the same. If any changes to existing procedures were to occur in the future, you will be notified.
Q: Will my online shopping experience change?
You should continue to place online orders on the Robert Allen and Duralee websites as you normally would. If in the future there are any changes that will affect your online shopping experience, you will be notified.
Q: Will my customer service contacts change?
For now, all customer service contact phone numbers and email addresses will remain unchanged. You will be notified if this changes in the future.
Q: Where are the companies located?
The Robert Allen Duralee Group has its corporate headquarters in Hauppauge, NY and now has a combined total of 24 corporate showrooms in 12 locations nationwide!
Q. Where do I send my invoice payment?
Please continue to send your payment to the addresses on your respective Robert Allen Group and Duralee invoices. Should this change in the future, you will be notified.
Q: Who can I contact if I have more questions?
Please feel free to contact your Sales Representative or local Corporate Showroom if you need any additional information.